Welcome to the new WeddingPro app! Now it’s easier than ever to access the business-building features you love (plus new ones!) wherever you are. Respond to sales leads, customize your Storefronts, request and respond to reviews and track your performance metrics all from your smartphone.
Don’t have the app downloaded yet? Head to the App Store or Google Play Store and search for “WeddingPro” to download it today.
Ready to get started? Here’s our guide to using the app:
- Getting Started
- Congrats–you’ve downloaded the app and are one step closer to managing your business from the palm of your hand!
- Login using your WeddingPro credentials.
- Once you open the app, you’ll land on a page where you can select which brand you’d like to start with every time you open the app. If you only have an account on The Knot, just click on The Knot and you’ll be on your way.
- Have accounts on both The Knot and WeddingWire? Use our toggle, located at the top-left corner, to switch between accounts on both brands!
- Once you’re in, you’ll see five tabs on the bottom menu bar. Here’s how to use each to grow your business:
- Home tab
- View your unread leads and how many leads you’ve received in the past 6 months. You can also navigate to the Leads tab.
- View your unique visitors, clickthroughs and Storefront saves over the past 6 months. You can also navigate to the Analytics section.
- If you have multiple Storefronts on The Knot, click on “Change Storefront” to access the desired Storefront!
- Storefront tab
- Use the Storefront tab to add information about your services to help attract and convert our audience of engaged couples.
- Add and edit photos and videos in the Photos and Videos subtab.
- Add your Storefront headline and business description in the Business Details subtab.
- Add important information about your offerings, amenities, pricing and more in the Products and Services subtab.
- Add your website URL, email address, phone number and business address in the Contact Info subtab.
- Add your Facebook Page URL, Twitter Username, Instagram Username, and Pinterest Username in the Social Media Links subtab.
- Tell couples about yourself (or your main contact representative) by adding a photo, name, role and bio in the Personal Bio tabtab.
- Add and update your logo image in the Logo subtab.
- Upload a Pricing PDF to help couples better understand your value and pre-qualify themselves before reaching out in the Pricing subtab.
- Grab badges that you can post on your Storefront, website and social media to let couples know you’re a partner on The Knot in the For Your Website Subtab.
- Leads tab
- Quickly respond to clients and easily manage leads by staying organized and on top of client conversations.
- Send messages and reply to couples.
- Organize messages by status - Booked, Flagged or Archived.
- Filter messages by keyword or status (Booked, Flagged or Archived).
- Sort messages by Recent Activity, Wedding Date, Inquiry Date, First Name or Last Name.
- Scroll to the top of a message thread or click on “Couple Info” to learn more about your potential clients’ wedding details.
- Use Quick Reply templates to get the conversation rolling.
- Attach files to messages.
- Reviews tab
- Show off your stellar reputation by collecting reviews from past clients!
- Respond directly to client reviews - we’ll make sure they appear on your Storefront.
- Choose the review you want to highlight, then pin it to the top of your reviews!
- Click on “Get More Reviews” to collect reviews from couples by using a customized link or emailing them directly from your account.
- Dispute reviews that you feel do not represent your experience with a client.
- More tab
- Have an account on WeddingWire? You can switch to it here!
- Head to the Analytics subtab to monitor your performance and view your Views, Engagement, Leads, and Visitor Activity Log.
- Uplevel your entrepreneurial knowledge by visiting our WeddingPro Blog.
- Find important documents like our Terms of Use, Private Policy, and Accessibility Statement.
- Have a question? Visit our Help Center for quick answers and guidance!
- Log out.