If you are having trouble uploading images on The Knot, make sure the images are:
- JPG or GIF format
- 500 MB maximum
When adding pictures to your account, if the business logo or photos are in 'html' format, such as 'jpg.html' you will not be able to add the photo to your account. If you experience difficulty adding a photo to your account, please check the photo's format first, and reformat the picture if necessary.