If you would like to learn how to respond to a message from within your Knot account, just follow the steps below:
- Log into your Knot account at www.WeddingPro.com
- Click the ‘Leads’ tab
- In your main Inbox, locate the inquiry you’d like to view
- Click the user’s name to open their inquiry
- Type your message in the text box that appears at the bottom of the screen
- Click the 'Send' button to send your message
- Your message response will be sent to the couple’s email address and they'll be able to see the response in their Knot account
- Pro Tip: To speed things up when you’re on the go, we recommend turning your most common initial lead response message into an Auto-reply or Quick reply. Incorporate Smart fields and document attachments to help you craft better responses faster than ever!
Want to learn more about leads, best practices and tips? Check out our WeddingPro Blog!