To mark a lead as spam or scam from your inbox, click on their name to open the message thread. Once you’re in the thread, there are two ways to mark them as spam or scam:
- Click on "Report & block" at the bottom of the couples’ information panel on the right-hand side of the screen
- Click on the warning icon next to the “Mark as booked” button above the conversation thread
Once you click on either of these buttons, you’ll see a two-step flow to provide a reason for why you’re reporting this lead. Once completed, they will be blocked and moved to your Archive folder. Neither you nor the lead will be able to message each other moving forward. This cannot be undone.
To learn more about how to spot and protect your business from spam and scam leads, visit the WeddingPro Blog!